1. Who this policy covers
This policy applies to thinkhomeservice.com and to business communications you have with us about a potential or active capital partnership. It is written for business contacts — owners, operators, and marketing leads at home service companies. We are a business-to-business company and we do not knowingly collect information about your customers or homeowners through this website.
This policy does not cover third-party websites, ad platforms, publishers, or CRM systems you use in your own business, even if we work alongside them. Those services have their own privacy policies.
2. Information we collect
Information you give us
- Contact and company details — name, business email address, phone number, company name, role, trade, and service area.
- Partnership details — the information you choose to send about your current lead campaigns, monthly lead spend, publishers, budget range, and goals.
- Messages — anything you write in a form field, an email to us, or a call or meeting we take with you.
Information created in the estimator
The figures you type into the on-site estimator are processed in your browser to display an illustrative split. We do not need those numbers to be submitted to us unless you choose to include them in a message.
Information collected automatically
- Device and usage data — IP address, browser type, device type, referring page, pages viewed, and approximate location derived from IP.
- Cookie and similar data — see Data & Cookies for the full detail.
Information from other sources
We may supplement what you tell us with publicly available business information (for example, a company website, licensing record, or professional profile) to confirm fit before a conversation.
3. How we use information
- Respond to your inquiry and evaluate whether a capital partnership is a fit.
- Prepare and discuss a proposal, including recoup and upside-split terms.
- Operate, secure, debug, and improve the website.
- Send you business communications you asked for, and occasional relevant updates you can opt out of at any time.
- Keep ordinary business, accounting, and legal records.
- Detect and prevent fraud, abuse, spam, and unauthorized access.
- Comply with legal obligations and enforce our Terms of Use.
We do not use your information to make automated decisions that produce legal or similarly significant effects about you.
4. Why we are allowed to use it
Where a legal basis is required (for example, under the UK/EU GDPR), we rely on:
- Legitimate interests — running and securing our business and responding to B2B inquiries.
- Steps toward a contract — evaluating and negotiating a partnership you asked about.
- Consent — non-essential cookies and marketing email, which you can withdraw at any time.
- Legal obligation — tax, accounting, and compliance record-keeping.
6. We do not sell your information
We do not sell personal information, and we do not share it for cross-context behavioral advertising, as those terms are defined under California and similar state privacy laws. We have not done so in the preceding twelve months.
8. How long we keep information
- Inquiries that do not become partnerships — up to 24 months, then deleted or anonymized.
- Active partnership records — for the term of the agreement plus the period required for tax, accounting, and legal purposes.
- Website analytics — typically 14 months in aggregate or pseudonymous form.
You can ask us to delete your information sooner; see Your privacy rights.
9. How we protect information
We use encryption in transit (HTTPS), access controls limited to people who need the information, reputable vendors, and least-privilege practices for the tools we use. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you and any regulator as required by law.
10. Your privacy rights
Depending on where you live, you may have the right to:
- Know what personal information we hold about you and get a copy.
- Correct information that is inaccurate.
- Delete information we no longer need to keep.
- Opt out of marketing email (use the unsubscribe link, or email us).
- Opt out of non-essential cookies and analytics.
- Withdraw consent you previously gave.
- Appeal a decision we make about your request, or complain to your regulator.
To exercise any of these, email michael@realpartnermarketing.com. We will verify your request by replying to the email address we have on file and respond within 45 days, or sooner where required. We will not discriminate against you for exercising a privacy right.
11. State and regional disclosures
California (CCPA/CPRA)
In the past twelve months we have collected the categories described in Section 2 (identifiers, professional or employment-related information, commercial information, and internet activity), for the business purposes in Section 3, from the sources in Section 2, and disclosed them to the categories of recipients in Section 5. We do not sell or share personal information, and we do not collect sensitive personal information for the purpose of inferring characteristics. You may use an authorized agent to submit a request.
Other U.S. states
Residents of states with comprehensive privacy laws (including Colorado, Connecticut, Virginia, Texas, Oregon, and others) have access, correction, deletion, portability, and appeal rights. Use the contact in Section 15 and tell us your state.
UK and EEA
You may also object to processing based on legitimate interests, request restriction, and lodge a complaint with your supervisory authority.
12. Children’s privacy
This is a business website. It is not directed to children under 16, and we do not knowingly collect their information. If you believe a child has provided us information, contact us and we will delete it.
13. International visitors
We are based in the United States and our vendors generally process information in the United States. If you contact us from outside the U.S., you understand your information will be transferred to and processed in the U.S., and we use appropriate safeguards (such as standard contractual clauses) with vendors where required.
14. Changes to this policy
We may update this policy as our practices or the law change. We will revise the “Last updated” date above, and for material changes we will make the update clear on this page. Continued use of the site after an update means you accept the revised policy.
15. Contact us
Think Home Service LLC
Privacy questions and requests: michael@realpartnermarketing.com